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Virtual Consultation

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Welcome to the Plastic Surgery Center of Nashville Virtual Appointment inquiry page! We are happy to provide this new virtual appointment to our patients, and hope you find the instructions below helpful. Please submit the email inquiry form to be added to our schedule. Below the form you will find instructions on how to prepare for the next steps.


HIPAA ACKNOWLEDGEMENT

Please be aware that this is a secure email network under HIPAA guidelines. Do not submit any personal or private information unless you are authorized and have voluntarily consented to do so. We are not liable for any HIPAA violations. Understand that if you email us, you are agreeing to the use of this secure method and understand that all replies will be sent by standard (unsecured) email, which you are hereby authorizing. By checking this box you hereby agree to hold Plastic Surgery Center of Nashville, including its doctors and affiliates, harmless from any hacking or any other unauthorized use of your personal information by outside parties.

We utilize 2 systems for all of our virtual appointments:

TouchMD is our patient portal. It is a secure portal and houses all of your paperwork to complete before your appointment. It also provides photograph guidelines to help Dr. Gingrass and Dr. Haws review your treatment plan. We require all paperwork to be completed 24 hours prior to your virtual consultation appointment. You will use the following login credentials to access your TouchMD portal account.

*We will create your TouchMD account for you and email you with login instructions

Your TouchMD responsibilities:

  1. Download the MyTouchMD app.
  2. Complete ALL paperwork and review all homework assignments.
  3. Upload your photographs per the homework guidelines.

ZOOM Video Conferencing
ZOOM is a secure and HIPAA compliant video conferencing system. Once we confirm your appointment we will text you a link to access your ZOOM appointment.

*We will send you a text link with your ZOOM appointment date and time

Your Zoom responsibilities:

MOBILE DEVICE:

  1. Download the Zoom Cloud Meetings app for your mobile device to join the meeting using the Meeting ID number that will be texted to you.
  2. Allow Zoom to access your microphone and camera on your computer or mobile device.
  3. Allow Zoom to use Internet Audio.
  4. Tap your mobile device screen and press the Start Video button.

COMPUTER DESKTOP:

  1. Visit https://zoom.us/ and select Join A Meeting.
  2. Enter the Meeting ID number that was texted to you and select Join.
  3. Select Download or Run to join the Zoom meeting.
  4. Hover your mouse over the bottom left hand corner of the meeting screen and select Start Video.

We are excited to share this appointment option with you! Feel free to call our office at (615)467-6777 if you have any questions.